The Protector of Citizens has issued a recommendation to the Transport Secretariat of the City Administration of Belgrade to provide guidance to all public transport companies and to inform the users of public transport by appropriate means of the right of persons with disabilities to move with the help of service dogs in public transport vehicles. The Protector of Citizens also welcomes the timely response of the Public Transport Company “Belgrade”, which offered a public apology for the recent unacceptable and unlawful treatment of a passenger and her service dog.
