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Investigations

Tuesday, 12 January 2016

Following the recommendation given by the Protector of Citizens in the Report of the Visit to the Preševo Reception Centre in September 2015, which was repeated in December of the same year during a visit to that institution, the competent authorities have erected a canopy at the entrance to the Centre which shelters refugees from precipitation while they stand in the line for registration.

The Protector of Citizens welcomes this improvement in the conditions of acceptance of refugees who transit through Serbia.

Tuesday, 12 January 2016

The Ministry of Education, Science and Technological Development has complied well ahead of schedule with the recommendations of the Protector of Citizens concerning the procedure for filing petitions and granting authorisation to change the name of a public primary school in Novi Pazar.

The response provided by the Ministry states a Draft Decision to authorise the Change of School Name has been prepared and that authority has initiated a procedure to supplement its Information Booklet with information that would significantly improve the procedure of filing petitions for authorisation to change school names, as well as the criteria for evaluating the justifiability of the reasons provided in such petitions.

Friday, 8 January 2016
The Protector of Citizens has found that the Regulatory Authority for Electronic Media has not taken action against the national broadcaster RTS1 for making children identifiable in a report on children placed in the sole custody of one parent after their parents’ divorce, which was broadcast in the central news programme “TV Journal 2” and posted on the RTS website. Quite apart from the fact that this programme constituted a clear violation of the duty to protect minors and respect personal dignity, it also provided information on a lawsuit concerning family matters, from which the public should be excluded in accordance with the law.

Tuesday, 5 January 2016
The Protector of Citizens has received a number of complaints from parents and children against the Secretariat for Education and Childcare of the City Administration of Belgrade (“Secretariat”). The complainants alleged their children had been subjected to violence in educational institutions and the educational institutions had not undertaken measures against violence, while the Secretariat’s Educational Inspectorate had not correctly and fully found all relevant facts.

After conducting an investigation into the lawfulness and regularity of operations of the Secretariat, taking into account the allegations made in the complaints and their supplements, a statement made by that authority, statements made by primary and secondary schools, a report by the Ministry of Education, Science and Technological Development and the supplied documentation, the Protector of Citizens found that the Secretariat:

- had not fully and correctly investigated in its extraordinary inspections whether educational institutions had properly applied the regulations which govern the education process and provide for the protection of children and pupils from violence, abuse and neglect;

- had not ordered (appropriate) action to remedy the omissions and their harmful consequences;

- had not found all facts relevant for determining whether the inspected educational institutions had undertaken remedial measures as ordered;

- had not acted as required by statute in cases where educational institutions failed to comply with its orders.

The Protector of Citizens issued 79 recommendations to the Secretariat and ordered it to respond and provide information on its compliance with the recommendations within 60 days.

Monday, 4 January 2016

The Municipality of Batočina has not undertaken measures to maintain the water course for flood prevention purposes and has failed to ensure the recovery from last year’s floods. The Protector of Citizens has found that the municipal authorities treated unfairly those complainants who voiced their dissatisfaction with the work of the Municipality.

Monday, 4 January 2016

The Protector of Citizens has found that the municipal authorities of Ljig passed two administrative instruments with contradictory legal effects, thus extending a dispute in which the complainant has been waiting for a resolution for nearly eighteen years. The public authorities of this Municipality have also not fulfilled their obligation to cooperate with the Protector of Citizens.

Monday, 4 January 2016

The Protector of Citizens has found that the Ministry of Agriculture and Environment Protection did not undertake measures to provide for effective functioning of local self-government committees on handling requests and passing decisions on restitution of seized land. Some complainants claim they have not received such decision even after more than twenty years of waiting.

Friday, 1 January 2016

The Protector of Citizens has issued a recommendation to the Transport Secretariat of the City Administration of Belgrade to provide guidance to all public transport companies and to inform the users of public transport by appropriate means of the right of persons with disabilities to move with the help of service dogs in public transport vehicles. The Protector of Citizens also welcomes the timely response of the Public Transport Company “Belgrade”, which offered a public apology for the recent unacceptable and unlawful treatment of a passenger and her service dog.

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