Ministry of Health, Sector for Inspection, Department for Health Inspection, branch in Niš, made an omission in their work by failing to provide the complainant with a notification on the outcome of the inspection procedure, which violated the complainant's right to reply and violated the principles of good administration, the Protector of Citizens established.

In addition, it did not achieve adequate cooperation with the Protector of Citizens, as it provided the body with incomplete and inaccurate answers.

Based on the identified shortcomings in the work, the Protector of Citizens issued a recommendation to the Ministry of Health, Sector for Inspection, Department for Health Inspection that in the future the body will deliver notifications on the outcome of inspection procedures to the applicants within the legal deadlines, and that it will provide the Protector of Citizens, upon his request, with complete, precise and concrete answers.

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